Terms of service
3.1 BINDING AGREEMENT
By completing a purchase on TAILORSMITH, customer acknowledges:
✓ Full agreement with all Terms of Service
✓ Understanding of Return and Refund Policy
✓ Acceptance of Privacy Policy
✓ Consent to exclusive UK jurisdiction
Non-compliance may result in order cancellation without refund.
3.2 PRODUCT INFORMATION & ACCURACY
- All product descriptions are accurate to best of our knowledge
- Product images are representative of actual items
- Slight color variations may occur due to screen resolution
- All bags are handcrafted and may have minor variations
- TAILORSMITH not liable for color discrepancies on monitors
3.3 PRICING & PAYMENT TERMS
CURRENCY: All prices stated in British Pounds (GBP)
VAT: Included in displayed price (UK customers)
PRICE CHANGES: Effective immediately upon update (before purchase)
- Prices guaranteed at time of checkout
- Price adjustments do NOT apply to completed orders
- TAILORSMITH reserves right to adjust prices at any time
- Promotional codes valid only as specified
ACCEPTED PAYMENT METHODS:
- All major credit cards (Visa, Mastercard, American Express)
- PayPal and digital wallets (Apple Pay, Google Pay)
- Bank transfers (UK customers)
3.4 ORDER PLACEMENT & ACCEPTANCE
- Order placement does NOT guarantee acceptance
- TAILORSMITH reserves right to reject orders
- Confirmation email sent upon order acceptance
- Customer responsible for accuracy of information provided
Orders may be rejected if:
- Fraudulent payment suspected
- Address information invalid or suspicious
- Customer violated previous terms
- Payment declined or failed
3.5 ORDER CANCELLATION RIGHTS
CANCELLATION WINDOW: 24 HOURS FROM ORDER PLACEMENT
- Customers may cancel within 24 hours for full refund
- After 24 hours, item enters production/packing
- Cancellation after processing may incur restocking fee (20%)
- Refunds processed within 5-7 business days
3.6 LIMITATION OF LIABILITY
TAILORSMITH LIABILITY CAPPED AT:
- Amount paid for product in question
- Maximum £500 per incident
- Excludes consequential or indirect damages
TAILORSMITH NOT LIABLE FOR:
❌ Lost profits or business interruption
❌ Personal injury or property damage
❌ Data loss or third-party damages
❌ Delays from carrier or circumstances beyond control
❌ Customer's failure to follow instructions
3.7 INTELLECTUAL PROPERTY RIGHTS
All TAILORSMITH intellectual property is protected:
- Logo, design, and branding © TAILORSMITH
- Product designs protected by design registration
- Unauthorized reproduction is prohibited
- Infringement may result in legal action
Customers granted limited license ONLY for:
- Personal use (non-commercial)
- No resale or commercial reproduction
- No derivative works