Legal notice

6.1 BUSINESS REGISTRATION & COMPLIANCE

TAILORSMITH DETAILS:

Registered Business: United Kingdom
Tax Compliance: Full VAT registration
Trading Platform: Shopify
Regulatory Authority: UK Information Commissioner's Office (ICO)

APPLICABLE LEGISLATION:
✓ Consumer Rights Act 2015
✓ Consumer Contracts Regulations 2013
✓ UK GDPR 2018
✓ Data Protection Act 2018
✓ Distance Selling Regulations
✓ Unfair Terms in Consumer Contracts Regulations 1999
✓ Distance Marketing Directive 2002

6.2 STATUTORY CONSUMER RIGHTS

GOODS MUST BE:

As described in product listing
Of satisfactory quality and fit for purpose
Durable for reasonable period
Safe and free from defects

RIGHT TO REJECT:

Faulty goods within 30 days (full refund)
No return shipping costs for defects
No questions asked for manufacturing defects

RIGHT TO REPAIR OR REPLACEMENT:

Defective items replaced or repaired
TAILORSMITH choice of resolution
Must be done within 30 days

6.3 PAYMENT SECURITY STATEMENT

TAILORSMITH GUARANTEES:

All payments processed through PCI-DSS Level 1 certified gateway
SSL encryption on all transactions (HTTPS)
No credit card data stored on TAILORSMITH servers
Fraud detection systems in place
Chargeback protection for legitimate transactions

YOUR PAYMENT IS PROTECTED BY:

Shopify Payments security protocols
Section 75 Consumer Credit Act 1974
Chargeback rights with your card issuer

6.4 LIMITATION OF LIABILITY (LEGAL)

In no event shall TAILORSMITH be liable for:

DIRECT DAMAGES:

Limited to product purchase price (maximum £500)

EXCLUDED DAMAGES:

Loss of profits, revenue, or business opportunity
Personal injury or property damage
Data loss or system failure
Consequential or indirect damages
Third-party claims or actions

FORCE MAJEURE:

TAILORSMITH not liable for circumstances beyond control:
- Natural disasters, pandemics, war
- Government action or restrictions
- Carrier failures or delays
- Internet outages or cyber attacks