Privacy policy
2.1 LEGAL COMPLIANCE STATEMENT
TAILORSMITH is fully compliant with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations 2003
- UK Consumer Rights Act 2015
2.2 PERSONAL DATA COLLECTION
TAILORSMITH collects the following information AT CHECKOUT:
REQUIRED INFORMATION:
- Full name and email address
- Residential address (billing and shipping)
- Telephone number
- Payment card details (processed by Shopify Payments)
- IP address and device information
OPTIONAL INFORMATION:
- Customer preferences and notes
- Marketing communication opt-in
2.3 DATA USAGE RESTRICTIONS
Personal information is ONLY used for:
✓ Order fulfillment and delivery
✓ Order confirmation and updates
✓ Payment processing and fraud prevention
✓ Customer service and support
✓ Shipment tracking notification
✓ Legal compliance and record-keeping
STRICTLY PROHIBITED USES:
❌ Selling to third parties
❌ Marketing without explicit consent
❌ Sharing with advertisers or partners
❌ Data mining or profiling
❌ Any unauthorized commercial use
2.4 DATA SECURITY MEASURES
- SSL Encryption: All data transmitted securely (HTTPS)
- PCI-DSS Compliance: Payment processing meets international standards
- Secure Servers: Data stored on encrypted Shopify infrastructure
- Access Control: Limited employee access with confidentiality agreements
- Regular Audits: Security reviewed quarterly
- Backup Systems: Data backed up daily with disaster recovery
2.5 CUSTOMER DATA RIGHTS (UK GDPR)
RIGHT TO ACCESS: Request copy of your personal data
RIGHT TO ERASURE: "Right to be forgotten" - request data deletion
RIGHT TO RECTIFICATION: Correct inaccurate information
RIGHT TO RESTRICT: Limit how data is processed
RIGHT TO PORTABILITY: Receive data in machine-readable format
REQUEST DEADLINE: 30 calendar days maximum response time
To exercise rights, contact: support@tailorsmith.shop with subject line "DATA REQUEST"
2.6 COOKIES & TRACKING
TAILORSMITH uses cookies for:
✓ Website functionality (essential)
✓ User analytics (anonymized)
✓ Shopping cart persistence
✓ Fraud prevention
Customers can disable non-essential cookies in browser settings. Essential cookies cannot be disabled without affecting site function.
2.7 THIRD-PARTY DATA SHARING
Data is ONLY shared with:
- Shopify Inc. (platform provider)
- Royal Mail (carrier - delivery address only)
- Payment processors (payment details only)
- Legal authorities (if required by law)