Privacy policy

2.1 LEGAL COMPLIANCE STATEMENT

TAILORSMITH is fully compliant with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations 2003
  • UK Consumer Rights Act 2015

2.2 PERSONAL DATA COLLECTION

TAILORSMITH collects the following information AT CHECKOUT:

REQUIRED INFORMATION:

  • Full name and email address
  • Residential address (billing and shipping)
  • Telephone number
  • Payment card details (processed by Shopify Payments)
  • IP address and device information

OPTIONAL INFORMATION:

  • Customer preferences and notes
  • Marketing communication opt-in

2.3 DATA USAGE RESTRICTIONS

Personal information is ONLY used for:

✓ Order fulfillment and delivery
✓ Order confirmation and updates
✓ Payment processing and fraud prevention
✓ Customer service and support
✓ Shipment tracking notification
✓ Legal compliance and record-keeping

STRICTLY PROHIBITED USES:
❌ Selling to third parties
❌ Marketing without explicit consent
❌ Sharing with advertisers or partners
❌ Data mining or profiling
❌ Any unauthorized commercial use

2.4 DATA SECURITY MEASURES

  • SSL Encryption: All data transmitted securely (HTTPS)
  • PCI-DSS Compliance: Payment processing meets international standards
  • Secure Servers: Data stored on encrypted Shopify infrastructure
  • Access Control: Limited employee access with confidentiality agreements
  • Regular Audits: Security reviewed quarterly
  • Backup Systems: Data backed up daily with disaster recovery

2.5 CUSTOMER DATA RIGHTS (UK GDPR)

RIGHT TO ACCESS: Request copy of your personal data
RIGHT TO ERASURE: "Right to be forgotten" - request data deletion
RIGHT TO RECTIFICATION: Correct inaccurate information
RIGHT TO RESTRICT: Limit how data is processed
RIGHT TO PORTABILITY: Receive data in machine-readable format

REQUEST DEADLINE: 30 calendar days maximum response time

To exercise rights, contact: support@tailorsmith.shop with subject line "DATA REQUEST"

2.6 COOKIES & TRACKING

TAILORSMITH uses cookies for:

✓ Website functionality (essential)
✓ User analytics (anonymized)
✓ Shopping cart persistence
✓ Fraud prevention

Customers can disable non-essential cookies in browser settings. Essential cookies cannot be disabled without affecting site function.

2.7 THIRD-PARTY DATA SHARING

Data is ONLY shared with:

  • Shopify Inc. (platform provider)
  • Royal Mail (carrier - delivery address only)
  • Payment processors (payment details only)
  • Legal authorities (if required by law)